The more experience I have with generative AI (GenAI), the more I become simultaneously optimistic and cautious. The optimism is perhaps obvious: GenAI has the potential to significantly improve productivity whether you’re a developer or a white-collar office worker. In fact, I knew the GenAI moment had truly arrived when my social worker sister-in-law told me that she’s been actively using ChatGPT to help craft emails, proposals, and more, and sang its praises for how it helped her to do more and better work, faster. It’s like having a supercharged assistant.
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